MedCal Inc



MedCal medical billing company

Frequently Asked Questions

The hazards associated with outsourcing appear to be unavoidable these days. So, how do you pledge your company’s future to someone with whom you’ve just spoken on the phone and haven’t met in person? It’s not easy, and it doesn’t establish his credibility. However, there are some measures that, if followed, can reduce the risks associated with outsourcing. The following are some of the most often asked questions that will encourage you to take your first risk-free step toward outsourcing. 

Many healthcare personnel lacks experience, training, time and resources to properly manage their billing cycle. Hiring, managing and successfully maintaining in-house billing staff is a challenge in many practices, and can negatively impact your bottom line. Training billing staff to become proficient requires time, money, and resources. Staff vacations, illnesses, medical and family leave, etc. can be disruptive. With a medical billing company, all of these concerns will no longer be your worries. We provide you the medical billing services you trained team that has been in practice for years.

Yes, aside from saving from hiring staffs that you need to train and equip with tools and skills for the job, hiring a medical billing company can help you save on computer software and hardware expenditures. Service, training, support, maintenance, and upgrade fees also must be considered. And the cost of not upgrading can be even more expensive resulting in high claim rejections. Then, you also have the cost to mail patient statements – envelopes, postage, phone calls coming into the practice, and on it goes!

MedCal has a proven record of reversing revenue leakage and maximizing the revenue for our clients. Our services and systems are designed to get you paid faster, prevent rejections, track claims efficiently, and follow-up on unpaid claims and patient balances. Over 95% of charges submitted by our team are paid on first submission. Our clients experience half the average of Days in A/R. We can improve your cash flow significantly by getting you paid faster and collecting the maximum amount of money possible.

We are introducing a campaign at the moment where we give you a 14-day FREE service trial for you to test our service and prove to you our work quality. There is no contract, NO START UP FEES, and no monthly minimum required for us to work together. Click Here to Sign Up Now 

Yes. MedCal can offer you all the services needed to process your medical billing. From receiving the required data from your office, to billing insurance and patients, answering patient questions, to final resolution of each account and providing you reports, we can do it all.

We work with medical groups and physical therapy centers and can handle the billing of all medical specialties including, but not limited to the following:
  • Cardiology
  • Neurology
  • Internal Medicine
  • Family Practice
  • Pain Management
  • Podiatry
  • Neuropathy
  • Gastroenterology
  • Anesthesia, Neuroscience
  • Surgery
  • Dermatology / Plastic Surgery
  • ER
  • Pulmonary
  • Radiology
  • Orthopedics
  • Pediatrics
  • Ophthalmology
  • Infectious Disease
  • Gynecology

Depending upon the size of your practice and the specialty, MedCal can have your practice up and running in as soon as 2 weeks and up to 6 weeks. The first 14 days free service trial will help you in transitioning with us. You will have the full understanding of how our process works and at the same time allow us to fully comprehend your needs and tailor made a system fitting for your practice.

No, as a matter of fact you have more control over your billing. You have a dedicated Billing Account Manager and support staff to work with you on a daily basis. Plus, we send you weekly and monthly financial analysis for your review. 

Our team of CPC and CPB certified coders and expert billers have the knowledge and experience to serve your facility with detailed and accurate work. With our extensive knowledge, we deliver superb quality services.

Yes, we do have the necessary infrastructure that can support your business ventures. Our main office is located at Miami Florida where most of our staffs are seated. With the ongoing pandemic, we have allowed other members of the team to work from home and equipped them with the necessary hardware and software to help them do their jobs in full capacity.

A non-disclosure agreement will be duly signed by us with the customer. Likewise a non-disclosure bond will be properly signed with our staff. We very well know that this is very much essential in minimizing the outsourcing risks. For inbound and outbound security, we have the firewalls/VPN (Virtual Private Network) facility. Absence of external storage devices like floppy/CD drives USB ports in the Systems.

All our systems and e-mails are protected with passwords to ensure safety and security. We have fire-proof cabinets and to store the documents, we have the offsite storage facility. At both our server and client levels, we have installed anti-virus softwares. Only by the means of the badge access system, the bonafide employees are granted permission to enter into our building. We also have a 24-hour monitoring protocol through armed security personnel. Our premises are also thoroughly installed with surveillance cameras.

We recommend you to maximize your opportunity and sign up with our free 14-day service trial. This will allow us to both understand the needs of your practice. From here on we will prepare a systematic plan on how we can proceed. Once you agreed with our tailored made proposal, we will prepare the necessary contracts for us to have a binding agreement.

Every client of ours is assigned a billing manager to handle their account. There are no complicated phone trees to deal with! Just make a call to 1-(833)-871-4115 to know more about our services. 

Run Your Billing
for Half the Cost

Are you looking to cut costs to your practice and bring more money in your door but you’re not sure how? Would you practice benefit from having $7,000 a month extra? If your answer is YES to either of these questions, then we are the company for you.

Sign Up Now and Get

60 Day Free Medical Billing Trial

We Look Forward to Helping Your Business

CALL US TODAY 833-871-4115